Privacy Policy

Introduction

Welcome to http://lakewood-russian-speaking-therapy.denvermentalhealthcare.com (hereinafter referred to as “Lakewood Russian Speaking Therapy,” “we,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we handle, use, and disclose the data you provide to us when you interact with our website, applications, services, and products.

Scope

This policy applies to all aspects of our online presence, including but not limited to:

Our official website at http://lakewood-russian-speaking-therapy.denvermentalhealthcare.com.
Any mobile or desktop applications developed by us that you download and use.
Online services offered through our platform, such as therapy sessions, counseling, or community forums.
Products, including digital resources, books, or merchandise, purchased from our online store.

Please note that this policy does not cover third-party platforms, applications, products, or services you access through links on our site. These entities have their own privacy policies, and we encourage you to review them before using any such services.

Processing Activities

This Privacy Policy guides how we interact with users in the following scenarios:

As an authorized user: If you sign up for an account on our platform, use our applications, or access our services, we collect and process your personal data to facilitate your experience and provide personalized content.
Website visitors: When you visit our websites, we may collect certain information about your device, browsing behavior, and interactions with our content through cookies and other tracking technologies.
Communications: If you choose to receive newsletters, emails, calls, or text messages from us, we will use the contact details you provide for this purpose.

Personal Data Collection

We collect a variety of personal data to enhance your experience and improve our services:

Account Information: This includes your name, user ID, email address, and password (encrypted) required to create an account on our platform.
Payment Information: When you make purchases on our site, we collect details such as your credit/debit card number, billing address, and payment history.
Financial Information: We may gather data related to your financial status or insurance coverage for administrative purposes.
Purchase Information: Details about the products or services you buy from us, including quantities, purchase dates, and delivery information.
Mobile Device Identifiers: Unique identifiers associated with your mobile device, such as IP addresses, device IDs, and location data (with your consent).
Location Data: If you choose to share it, we can collect information about your physical location to provide location-based services.
Feedback: Any comments, suggestions, or reviews you provide to improve our products and services.
Social Media Information: If you interact with us on social media platforms, we may collect data from these accounts (with your consent) to personalize content.
Product Information: Details about the products that interest you, such as pages viewed, features accessed, or product inquiries.

We obtain this information through direct user input, automatic data collection technologies, and third-party sources who provide us with aggregated or de-identified data for marketing or research purposes.

Cookies

We use cookies to enhance your browsing experience and gather analytics:

Strictly Necessary Cookies: These are essential for the smooth functioning of our platform, enabling features like login sessions, shopping carts, and language preferences.
Preference Cookies: We use these to remember your user settings, such as language, font size, and display preferences.
Analytics Cookies: They help us understand how users interact with our site, providing insights into performance metrics, user behavior, and page usage.

You can manage non-essential cookies through our Cookie Manager, allowing you to customize your cookie preferences.

Retention and Deletion

We retain personal data for as long as necessary for the purposes described in this policy or as required by law. Once the purpose is fulfilled, we securely delete or anonymize your data to protect your privacy.

Security Measures

To safeguard your information, we implement robust security measures:

Encryption: We use encryption protocols for data at rest and in transit to ensure secure communication.
Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict security standards to process data on our behalf.
Access Controls: Only authorized personnel have access to sensitive data, and they are bound by confidentiality agreements.

Children’s Privacy

We do not intentionally collect or solicit personal information from children under the age of 18. If you believe we have collected such data by mistake, please contact us immediately at the email address provided below, and we will take prompt action to rectify the issue.

Your Rights

Depending on your jurisdiction and local laws, you may have certain rights regarding your personal data:

Access: The right to request access to the personal data we hold about you.
Rectification: The right to correct inaccurate or incomplete information.
Erasure (Right to be Forgotten): The right to request the deletion of your data, subject to certain exceptions.
Restriction: The right to limit the processing of your data in specific circumstances.
Portability: The right to receive your personal data in a structured, commonly used format and to transfer it to another controller.
Objection: The right to object to the processing of your data for specific purposes.
Non-Discrimination: The right to be free from discrimination when exercising any of your data protection rights.
Data Portability/Approvals: In certain jurisdictions, you may have the right to withdraw consent or request data portability.

To exercise these rights or for data-related inquiries, please contact our Data Privacy Team using the details provided below. We will respond to your requests in a timely manner as per applicable laws.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any significant changes will be notified via email (if available) or by posting a prominent notice on our website. We encourage you to review this page periodically for the latest information.

Contact Information

For privacy-related inquiries, data requests, unsubscriptions, or feedback, please contact us:

Email: contact@lakewood-russian-speaking-therapy.denvermentalhealthcare.com

Postal Address: [Provide address]

We value your trust in our commitment to protecting your privacy and handling your personal information responsibly.